{"id":6040,"date":"2026-07-14T20:29:47","date_gmt":"2026-07-14T20:29:47","guid":{"rendered":"https:\/\/skyblue-hamster-369903.hostingersite.com\/?page_id=6040"},"modified":"2026-07-14T20:29:48","modified_gmt":"2026-07-14T20:29:48","slug":"rma-anfrage","status":"publish","type":"page","link":"https:\/\/sintrel.ch\/en\/rma-anfrage\/","title":{"rendered":"RMA Request"},"content":{"rendered":"<style>\n    .snt-rma-outer{background:#f4f4f5;padding:4rem 2rem;margin:0 calc(-1 * var(--wp--style--root--padding-left, 2rem))}\n    .snt-rma-wrap{display:grid;grid-template-columns:1fr 1fr;gap:4rem;max-width:1200px;margin:0 auto;font-family:inherit}\n    @media(max-width:768px){.snt-rma-wrap{grid-template-columns:1fr;gap:2.5rem}.snt-rma-outer{padding:2.5rem 1.25rem}}\n    .snt-rma-tag{font-size:0.7rem;font-weight:700;letter-spacing:.12em;text-transform:uppercase;color:#F5C300;margin-bottom:.5rem}\n    .snt-rma-title{font-size:2rem;font-weight:800;color:#000;margin:0 0 2rem;line-height:1.2}\n    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2.5rem;background:#000;color:#F5C300;border:none;font-size:1rem;font-weight:700;cursor:pointer;transition:all .2s;margin-top:.5rem}\n    .snt-rma-submit:hover{background:#F5C300;color:#000}\n    .snt-rma-right{padding-top:0}\n    .snt-rma-steps{display:flex;flex-direction:column;gap:1.5rem;margin-bottom:2rem}\n    .snt-rma-step{display:flex;gap:1rem;align-items:flex-start}\n    .snt-rma-step-num{background:#F5C300;color:#000;font-weight:800;font-size:1rem;min-width:36px;height:36px;display:flex;align-items:center;justify-content:center;flex-shrink:0}\n    .snt-rma-step-body strong{display:block;font-size:.9375rem;font-weight:700;margin-bottom:3px}\n    .snt-rma-step-body span{font-size:.875rem;color:#555;line-height:1.5}\n    .snt-rma-contact{background:#000;color:#fff;padding:1.75rem}\n    .snt-rma-contact-tag{font-size:.7rem;font-weight:700;letter-spacing:.12em;text-transform:uppercase;color:#F5C300;margin-bottom:.5rem}\n    .snt-rma-contact-phone{font-size:1.75rem;font-weight:800;color:#fff;margin:.3rem 0}\n    .snt-rma-contact-hours{font-size:.85rem;color:#aaa}\n    <\/style>\n    <div class=\"snt-rma-outer\">\n    <div class=\"snt-rma-wrap\">\n        <div class=\"snt-rma-left\">\n            <div class=\"snt-rma-tag\">Your RMA request<\/div>\n            <h2 class=\"snt-rma-title\">RMA Form<\/h2>\n            <form method=\"post\" action=\"\">\n                <input type=\"hidden\" id=\"rma_nonce\" name=\"rma_nonce\" value=\"8337367f22\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/6040\" \/>\n                <div class=\"snt-rma-row\">\n                    <div class=\"snt-rma-field\">\n                        <label>First name *<\/label>\n                        <input type=\"text\" name=\"rma_first\" required placeholder=\"Your first name\">\n                    <\/div>\n                    <div class=\"snt-rma-field\">\n                        <label>Last name *<\/label>\n                        <input type=\"text\" name=\"rma_last\" required placeholder=\"Your last name\">\n                    <\/div>\n                <\/div>\n                <div class=\"snt-rma-row\">\n                    <div class=\"snt-rma-field\">\n                        <label>Company *<\/label>\n                        <input type=\"text\" name=\"rma_company\" required placeholder=\"Company name\">\n                    <\/div>\n                    <div class=\"snt-rma-field\">\n                        <label>Function \/ Department<\/label>\n                        <input type=\"text\" name=\"rma_role\" placeholder=\"e.g. purchasing, quality\">\n                    <\/div>\n                <\/div>\n                <div class=\"snt-rma-row\">\n                    <div class=\"snt-rma-field\">\n                        <label>E-mail address *<\/label>\n                        <input type=\"email\" name=\"rma_email\" required placeholder=\"name@unternehmen.ch\">\n                    <\/div>\n                    <div class=\"snt-rma-field\">\n                        <label>Telephone number *<\/label>\n                        <input type=\"text\" name=\"rma_phone\" required placeholder=\"+41 00 000 00 00\">\n                    <\/div>\n                <\/div>\n                <div class=\"snt-rma-row\">\n                    <div class=\"snt-rma-field\">\n                        <label>Device \/ Model *<\/label>\n                        <input type=\"text\" name=\"rma_device\" required placeholder=\"e.g. Fluke 87V\">\n                    <\/div>\n                    <div class=\"snt-rma-field\">\n                        <label>Serial number<\/label>\n                        <input type=\"text\" name=\"rma_serial\" placeholder=\"e.g. 12345678\">\n                    <\/div>\n                <\/div>\n                <div class=\"snt-rma-date-row\">\n                    <div class=\"snt-rma-field\" style=\"margin-bottom:0\">\n                        <label>Purchase date<\/label>\n                        <input type=\"date\" name=\"rma_purchase\">\n                    <\/div>\n                <\/div>\n                <div class=\"snt-rma-field\">\n                    <label>Error description *<\/label>\n                    <textarea name=\"rma_description\" required placeholder=\"Describe the problem as precisely as possible. What are the symptoms? When does the error occur?\"><\/textarea>\n                <\/div>\n                <button type=\"submit\" name=\"sintrel_rma_submit\" value=\"1\" class=\"snt-rma-submit\">Submit RMA<\/button>\n            <input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\n        <\/div>\n        <div class=\"snt-rma-right\">\n            <div class=\"snt-rma-tag\">What happens next?<\/div>\n            <h2 class=\"snt-rma-title\">What happens after sending?<\/h2>\n            <div class=\"snt-rma-steps\">\n                <div class=\"snt-rma-step\">\n                    <div class=\"snt-rma-step-num\">1<\/div>\n                    <div class=\"snt-rma-step-body\">\n                        <strong>We will confirm your request via email.<\/strong>\n                        <span>You will receive immediate confirmation of receipt with your RMA number.<\/span>\n                    <\/div>\n                <\/div>\n                <div class=\"snt-rma-step\">\n                    <div class=\"snt-rma-step-num\">2<\/div>\n                    <div class=\"snt-rma-step-body\">\n                        <strong>Sending in the device<\/strong>\n                        <span>Please send the device to us well packaged, along with the RMA number.<\/span>\n                    <\/div>\n                <\/div>\n                <div class=\"snt-rma-step\">\n                    <div class=\"snt-rma-step-num\">3<\/div>\n                    <div class=\"snt-rma-step-body\">\n                        <strong>Diagnosis &amp; Repair<\/strong>\n                        <span>Our certified technicians will inspect and repair your device.<\/span>\n                    <\/div>\n                <\/div>\n                <div class=\"snt-rma-step\">\n                    <div class=\"snt-rma-step-num\">4<\/div>\n                    <div class=\"snt-rma-step-body\">\n                        <strong>Return<\/strong>\n                        <span>The repaired device will be returned to you along with a repair report.<\/span>\n                    <\/div>\n                <\/div>\n            <\/div>\n            <div class=\"snt-rma-contact\">\n                <div class=\"snt-rma-contact-tag\">Call directly<\/div>\n                <div class=\"snt-rma-contact-phone\">+41 56 416 20 00<\/div>\n                <div class=\"snt-rma-contact-hours\">Monday \u2013 Friday, 8:00 AM \u2013 5:00 PM<\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n    <\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6040","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/sintrel.ch\/en\/wp-json\/wp\/v2\/pages\/6040","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sintrel.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sintrel.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sintrel.ch\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/sintrel.ch\/en\/wp-json\/wp\/v2\/comments?post=6040"}],"version-history":[{"count":1,"href":"https:\/\/sintrel.ch\/en\/wp-json\/wp\/v2\/pages\/6040\/revisions"}],"predecessor-version":[{"id":6043,"href":"https:\/\/sintrel.ch\/en\/wp-json\/wp\/v2\/pages\/6040\/revisions\/6043"}],"wp:attachment":[{"href":"https:\/\/sintrel.ch\/en\/wp-json\/wp\/v2\/media?parent=6040"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}